Important transport job skills


Transport job skills

Skill keywords in your CV keeps the hiring manager reading.  Many transport jobs in South Africa share similar skills and you must mention these details in your CV or interview if they are relevant.

Read the job ad carefully and get an overview of what your prospective employer wants to see in the ideal candidate. Make a list of every skill you can find. Much of the transport job skills in South Africa look similar and if this is the job field you’re searching in, you should have, or gain, those skills. 

Consider picking up a few extra skills with a free online course.

It is important to mention extra details in your resume or interview if they are relevant. If the advertised position is for the transporting of milk, for example, you want to mention that you have experience in transporting dairy (only if you do have such experience). 

The following positions are discussed further down: 

  • Truck Driver 
  • Bus Driver 
  • Delivery Driver 
  • Uber Driver 
  • Dispatcher 
  • Logistics 
  • Logistics Coordinator 
  • Logistics Manager 
  • Inventory Manager 
  • Hard skills explained 
  • Soft skills explained 

Truck Driver 

Truck drivers transport almost everything you can buy to your area’s shops. The entry-level pay is reasonably good, and the education requirements include the driving license, a high school diploma or equivalent. The job offers plenty of flexibility, given the load pick up and drop off is on time and within legal traffic framework.

Truck driver hard and technical skills:

  • Safe driving
  • Maintaining clear logs
  • Vehicle maintenance and on-the-spot repairs
  • Dry van trailers
  • Refrigerated trailers
  • Flatbed trailers
  • Liquids or gas tankers
  • Hopper and end dump trailers
  • Operation of equipment to lift heavy cargo
  • Navigation using maps and GPS
  • Knowledgeable of traffic laws
  • First aid and CPR
  • Basic emergency services; Transporting hazardous goods
  • Securing cargo for safe transportation
  • Grasping metric and imperial systems 

Soft skills of truck drivers:

  • Self-managing
  • Managing time well
  • Physically fit
  • Interpersonal skills
  • Communication, written and speech
  • Patient
  • Responsible
  • Sense of direction
  • Problem solver
  • Capable of following orders
  • Attention to detail 

Bus Driver 

Driving busses for a living requires a highly responsible individual with fantastic driving skills. Working hours, distances and routes depend on the bus, route and job. A bus driver can transport tourists, company staff or school children. 

Hard skills for bus drivers: 

  • Driving skills
  • Defensive driving
  • Child safety
  • First aid and CPR
  • Customer service
  • Navigating maps and GPS
  • Basic emergency services
  • Knowledgeable of traffic laws
  • School staff assistance

Soft skills for bus drivers:  

  • Patience
  • Friendly
  • Interpersonal
  • Communication, speech
  • Active listener
  • Managing time
  • Team player
  • Fit with stamina
  • Efficient
  • Sense of direction
  • Independent self motivator

Delivery Driver 

Working as a delivery driver may require collecting payments, dropping off invoices, or maintaining a delivery log. Delivery, or courier driving, is an entry-level job that requires a driver’license and possibly a high school diploma. In this position, you will deliver items to addresses as assigned. 

Delivery driver hard skills: 

  • Route planning
  • Commercial truck operation
  • Navigation of maps and GPS
  • Operating handheld device
  • Traffic laws knowledge 
  • Truck maintenance 
  • Customer service 

Delivery driver soft skills:

  • Responsible
  • Friendly and patient
  • Sense of direction
  • Attention to detail
  • Managing time well
  • Coping well under pressure
  • Problem solver
  • Good hand-eye coordination 

Uber Driver 

Becoming an Uber driver is a great solution for the individual owning a vehicle and wanting to supplement their income. Uber requires certain criteria from its drivers and their vehicles, to ensure a safe user experience. 

Uber driver hard skills: 

  • Traffic laws knowledge
  • Driving brilliance
  • Road safety
  • First aid and CPR
  • Planning best routes
  • Customer service skills
  • Basic emergency services
  • Maintaining vehicle condition
  • Sense of direction and knowledge of local roads and areas

Soft skills for Uber drivers: 

  • Communication, speech
  • Active listener
  • Decisiveness
  • Friendly
  • Managing time well
  • Multitasking
  • Detail minded
  • Cleanliness
  • Neatness
  • Problem solver
  • Hand-eye coordination


A dispatcher is responsible for processing a product, service or vehicle need via message or phone call and then organizing the appropriate action to fulfill the need. 

Example: a hospital dispatcher will send emergency health services and an ambulance to the sight of emergency. 

Hard skills needed in dispatching:

  • Microsoft Office
  • Google Docs
  • Management
  • Project management
  • Department of Transportation Regulations (DOT regs)
  • Radio and telephone console
  • Dispatching console & switchboard
  • Computer aided dispatch system
  • Shipping and dispatching of documents
  • Freight billing and invoicing
  • Organizing of deliveries and pickups
  • Logistics and supply chain

Dispatcher soft skills: 

  • Calm under pressure
  • Responsible
  • Empathy
  • Friendly
  • Multitasking
  • Leadership
  • Team player
  • Decisiveness
  • Problem solver
  • Communication, written and speech
  • Both critical and creative thinking
  • Managing time well
  • Detail minded
  • Active listener
  • Interpersonal
  • Differentiate and prioritize the urgency and importance of calls


Transport logistics deal with the commercial activity of transporting goods to customers, equipment and services where they are needed or documents as and where they are required. 

Hard skills in logistics: 

  • Inventory management software
  • Documentation at Customs
  • Maintaining forklifts
  • Loading and unloading of trucks
  • Traffic coordination for tractor-trailers 

Soft skills in logistics: 

  • Team player
  • Problem solver
  • Managing time well
  • Detail minded
  • Analytical
  • Multitask
  • Decisiveness

Logistics coordinator 

The logistics coordinator takes care of a company’s supply chain needs. Logistics coordinators are entirely to thank for the shifting of raw materials to manufacturers, food or final products to retailers, and customers. 

Hard skills for logistics coordinators: 

  • SAP
  • MS Office
  • AutoCAD
  • LMS & WMS
  • Visual Basic
  • Kanban
  • Data analysis
  • Data visualization
  • Customer service
  • Management

Soft skills for logistics coordinators: 

  • Friendly
  • Team player
  • Leadership
  • Active listener
  • Problem solver
  • Interpersonal skills
  • Communication, written and speech
  • Managing time well
  • Analytical

Logistics Manager 

A logistics manager is responsible for his or her logistics team. The logistics department must ensure efficiency in the operations of supply chain. Getting materials to manufacturers on time, and products from factory to retailers, for example, needs excellent preparation, time management, and leadership. 

Logistics manager hard skills: 

  • SAP
  • Oracle
  • Microsoft Vision
  • Computer-aided design software
  • Enterprise resource planning software
  • Supply chain
  • Purchasing
  • Procurement
  • Compliance
  • Management
  • Health and safety
  • Security protocols
  • Customer service
  • Documentation at customs
  • Management of contracts
  • Management of vendors
  • Loads of a full truck and less than a truckload
  • Quality assurance 

Logistics management soft skills:

  • Communication, written and speech
  • Interpersonal
  • Negotiation skills
  • Multitasking
  • Conflict resolution
  • Problem-solving
  • Leadership
  • Friendly
  • Organized
  • Decisiveness
  • Detail minded
  • Strategic planning
  • Calm under pressure
  • Stress management
  • Managing time well
  • Critical and analytical thinking skills 

Inventory manager 

Inventory managers are responsible for the efficiency of the inventory team as they record deliveries and shipments, new stock received or needed, and considering different suppliers, or new shipments. 

Inventory manager hard skills: 

  • Oodo
  • MS Office
  • Zoho Inventory
  • Microsoft Dynamics
  • Lean supply chain management
  • Management

Inventory manager soft skills: 

  • Communication, written and speech
  • Analytical skills
  • Leadership
  • Team player
  • Problem-solver
  • Multitasking
  • Decisiveness

Hard and soft skills are vital on your CV as it improves your resume’s success dramatically and therefore also your chances to get hired fast.

Hard skills: Hard skills explain what you can do, are taught and can be measured (e.g., code 10 driving license).  

Soft skills: Soft skills are speaking of the characteristics and abilities that will show the reader how you will get the job done (e.g., problem-solving). 


Office skills for Jobs in South Africa


Office skills guide for Jobs in South Africa

To get and hold a recruiter’s attention for jobs in South Africa, you have to understand which office skills are required for different positions and include them in your resume and cover letter.

Recruitment agents tell us that they use software to search out specific office skill words in resumes that are applying for advertised Jobs in South Africa.

To get and hold a recruiter’s attention for jobs in South Africa, you have to understand the importance of office skills and include them in your resume.

Hard skills speak of the job-related knowledge and abilities required to perform a job. Soft skills refer to the personal qualities needed in a field.
Example: A nurse’s hard skills may be pediatric experience and soft skills are empathetic and friendly.

It is important to get these office skills if you do not yet have them. Do a free online course or volunteer at a NPO.

Add as many of the office skills that you do have to your resume. The recruiters are not interested if they don’t see the skills that appear on the job ad.

  • Add in your resume’s skills section, your list of skills, and
  • Explain in the experience section how you have used or gained your skills in previous jobs and tasks.

Below are the most common hard, and soft, skills required in office jobs:


Data Entry

As a popular online, work from home job, data-entry is the act of entering and updating data information into a company database.

Companies may need a data entry person to check that entered data is authentic, or to add data into Excel spreadsheets and other computer systems and file documents.

Some tasks may deal with sensitive information, for example in the case of legal or healthcare professions.
Others may be in support of billing desks, for example.

Many jobs in South Africa fall under data-entry, such as typists and transcribers, clerks and electronic data processors, and various other data specialists.

Most required data entry skills include:

  • Typing and transcription
  • Computer and technical skills (including software knowledge)
  • Organisational and time management abilities 
  • Administrative
  • Written and verbal communication
  • Customer service
  • Accuracy and attention to detail
  • Multi-tasking
  • Confidentiality
  • Ability to follow directions.
  • Ability to work independently
  • Teamwork skills
  • Phone skills and etiquette
  • Interpersonal skills and people skills
  • A positive attitude when working under the pressure
  • Language proficiency
  • Being detail-oriented
  • Handling data entry items and duties with care

Data entry hard skills include:

  • Basic computer skills
  • Microsoft Office skills
  • MS Excel
  • Report generation
  • Order entry
  • Computer skills
  • Quickbooks
  • Analytical skills
  • Transcriber software


From the hard list of office skills, administrative always appear on office jobs in South Africa. The many administrative tasks and responsibilities include writing communication, telephone and front desk duties, booking and reservations.

Administrative duties also depend on the position and company, but typically it includes data entry and filing documents, answering phone calls and greeting clients, scheduling appointments and providing customer or office support.

See which of the following admin skills are also your own, and include them on your resume.

  • Appointment scheduler
  • Phone etiquette
  • Communication
  • Customer service
  • Problem solving
  • Attention to detail
  • Time management.
  • Calendar management
  • Travel itinerary, booking and planning
  • Foreign language skills
  • Email management.
  • Writing, receiving and processing letters and emails
  • Faxing
  • Research
  • Transcription
  • Data entry
  • Filing
  • Processing orders
  • Office supplies, inventory management
  • Receiving visitors
  • Customer service
  • Recording minutes of meetings
  • Training new employees.
  • Billing
  • Bookkeeping
  • SalesForce
  • Microsoft Outlook
  • MIcrosoft PowerPoint
  • Microsoft Office Suite
  • Microsoft Excel


Clerk duties such as being able to file papers correctly is an important office skill and used in general office work. Clerks check invoices and other incoming paperwork, sort papers alphabetically and according to dates, significance and content.

The office skills of a clerk depend on the position and will likely include computer skills, accuracy and attention to detail, a comprehension of confidentiality and data protection. Clerks should be efficient at typing, data entry and word-processing.

Soft clerk skills:

  • Written and verbal communication
  • Customer service
  • Administrative
  • Attention to detail
  • Accuracy
  • Sorting and maintaining
  • Organizing
  • Multi-tasking
  • Teamwork
  • Adaptability
  • Problem solving
  • Attention to detail
  • Time management.
  • Calendar management
  • Processing orders
  • Office supplies, inventory management

Clerical hard skills

  • Typing
  • Data entry
  • Administrative skills
  • Scheduling
  • Time management
  • QuickBooks
  • Organization
  • Computer literate


This office skill is important for customer relations, marketing and management positions – to nameafew.

Communication skills are needed to receive and understand information and to express brand, concepts and ideas to others, with words or actions.

Communication skills are used widely in all office jobs in South Africa, including customer service jobs, reception and events coordination plus any position that requires conveying written instructions orally to a person or group.

Customer Service

The backbone duty of many jobs, customer service is used alongside communication, to respond to inquiries in a timely, efficient and professional fashion.

Assisting customers with solutions to problems, and building relationships with great service, ensures new and returning business.

Good customer service office skills include written and speech communication, active listening and caring problem-solving.

Customer service soft skills:

  • Patience
  • Empathy
  • Detail-oriented 
  • Positivity
  • Time and calendar management
  • Interpersonal Skills
  • Complaint resolution and problem solving
  • Communication, written and speech
  • Customer experience optimization
  • Focus on building customer relationships  
  • Bilingual customer care

Hard skills of Customer Service:

  • Dixa
  • ERP
  • Freshdesk
  • Jira Service Desk
  • MS Excel
  • Microsoft Office
  • MS PowerPoint
  • MS Word
  • MyTalk
  • Product Knowledge
  • Salesforce
  • Talkdesk
  • Zendesk
  • Telesales, service-based sales

Telephone Calls

Telephone duties can be both a job or a hard skill and are part of many office jobs, including receptionists, secretaries, research, customer service and call center agents, billing clerks and booking agents.

Front Office

While you manage, work in, or support the front office, you will be responsible for a variety of office work, such as reception, filing, telephone and billing duties.

Being highly organized, detail-oriented and great at communication, are the most important office skills for front desk positions, together with a great phone manner and being equally friendly and professional.

Front desk skills:

  • Clerical
  • Data Entry
  • Administrative
  • MS Office
  • Customer Care
  • Fast Typing Speed
  • VOIP systems
  • Communication
  • Organizational
  • Multitasking
  • Interpersonal
  • Conflict Resolution
  • Time Management
  • Scheduling Appointments

Scheduling Appointments

Scheduling appointments require accuracy so that different meetings, and the dates of consecutive meetings, do not overlap with each other.

Daily tasks include telephone calls to find open appointment slots, scheduling first and follow-up appointments, send reminders and solve problems.

Communication, accuracy and customer service skills are needed in an appointment scheduler position


Power point is a valuable hard skill. Presentations are an important part of communication, and using slides of compiled, succinct information, is why Microsoft PowerPoint is valuable to present information, ideas or concepts in marketing, education and in business.

Office Inventory 

Offices require the constant upkeep of printer cartridges, papers and pens, invoicing books and any item, product or stationary needed for the keeping of physical files, communication or running a business.

Maintaining office supplies are office skills that are frequently required for jobs in South Africa that uses office supplies.

Handy skills in the upkeep of office supplies:

  • Problem solving
  • Keeping records
  • Reading comprehension
  • Customer service
  • Communication
  • Self-monitoring
  • Detail orientated
  • Time management
  • Calendar management
  • Being system orientated
  • Order placing
  • Decisiveness
  • Listening
  • Safety consciousness
  • Active Learning
  • Math Skills
  • Research
  • Stock-take
  • Organizing
  • Making purchases


Payroll clerks need a strong financial understanding, analytical skills, excellent attention to detail, and be capable of processing data quickly.

The Payroll skills are typically attained in duties of accounts payable and receivable, wage computation and reviewing payroll records for accuracy.

Payroll duties are managed by the individual owner, finance or HR department and deals with the total payments a business awards its employees and is ever-changing because of paid leave or overtime for example.

Soft skills of Payroll Clerks:

  • Written and verbal communication
  • Accuracy and attention to detail
  • Organized
  • Reliability
  • Adaptability
  • Prioritization
  • Analytical
  • Detail oriented
  • Decision making
  • Problem-solving
  • Teamwork
  • Multitasking
  • Active listening
  • Planning and sorting
  • Time management
  • Conflict resolution
  • Customer service
  • Management,  leadership

Hard skills of Payroll Clerks:

  • Billing
  • Accounting
  • Budgeting
  • Data entry
  • Information ordering
  • Data management
  • Administrative
  • Record keeping
  • Proofreading
  • Faxing
  • Microsoft Office
  • Word processing
  • Database fluency
  • Scheduling
  • QuickBooks
  • Photocopying and collating
  • MS Office proficiency
  • Payroll software: ADP, SAP, QuickBooks
  • Payroll tax knowledge
  • Labor law
  • HR principles and information software
  • Mathematical
  • Computer skills

Word Processing

Microsoft Word processing applications are often used in the office environment and includes document creation through typing and editing, formatting and outputting documents and business letters on a computer.  It is a valuable skill in office jobs in South Africa.

Word processors need to be skilled in:

  • Accuracy 
  • Preparing and typing letters
  • Emails or documents
  • Editing and completing spreadsheets
  • Research 
  • Proofreading entries for spelling, grammar, punctuation, and format.

Personal Computers and Office Machines

Laptops and other computers that are only used by one person are used for administrative and office support tasks, the typing and editing of letters and may various software programs and applications for word processing, presentations and databases. 

Office skills that speak of machines refer to operating any or all printers and scanners, fax and calculators, computers and photocopiers in the running of an office.

Many office machines positions have the sole purpose to be a support role that will save time.  Every office machine counts as a skill.

Computer System

All duties that involve working with a computer, such as inputting orders or appointments into computers, data-entry, scanning documents or closing files, email or troubleshooting. Basic competency with Microsoft Word, Excel, PowerPoint and capable of organizing tasks using Google Calendar is considered a computer skill.

Computer system software skills include:

  • Software Skills including: Python, JavaScript, C#, PHP, Java, MySQL, SQL, C++, iOS/Swift, Ruby on Rails
  • Graphics e.g Acrobat and Photoshop, InDesign and Corel Draw, HTML/CSS and  Illustrator
  • Enterprise Systems e.g. Enterprise Resource Planning including Oracle and SAP, Customer relationship management including Salesforce and Oracle Netsuite, automated billing systems, Payment processing,   Business intelligence,  Business Continuity Planning
  • Social Media e.g Facebook, LinkedIn,  Twitter and Instagram
  • MS Office (Word, Excel, Outlook, Powerpoint, OneNote, Access)
  • Google Drive (Docs, Sheets, Slides, Forms)
  • Email (mail merge, filters, folders, rules)
  • Quickbooks. (Be specific about your computer skills, e.g. payroll, cash flow and  expense tracking, accounts payable, invoicing, reports)
  • Spreadsheets (Excel, Google Sheets, OpenOffice Calc). (Point out skills e.g. comparative analyses, pivot and sensitivity tables and macros, link to database, vertical lookups)
  • Presentations and slideshows (such as Goofle Slides and Powerpoint, OpenOffice Impress or Tableu)
  • Database Management e.g. Oracle, SQL, MySQL, MS Access, Teradata, IBM DB2
  • Web e.g. HTML, wordPress, CSS, Javascript, Content Management Systems (CMS), code libraries
  • Writing Skills e.g technical writing, research and journalism, WordPress, Yoast and SEO

Computer system hardware skills include:

  • Tech support
  • Research
  • Updates
  • System administration
  • Network configuration
  • Software installation
  • Security
  • Cisco
  • Project management
  • TCI/IP, DHCP, Windows, WAN/LAN, Linux/Unix, DNS, Ubuntu – Virtualized networks
  • Network automation
  • Cloud management
  • Vendor management
  • AI

Computer system advanced skills:

  • Security
  • Machine learning
  • Web development
  • Open source
  • Data structures
  • Coding
  • Debugging

TIP: Wise Owls offers a free basic computing skills test

You will be given your score, the questions you got wrong, and how you did compared to othrrs. You’ll also get a unique URL (web address) which you can share on Facebook, LinkedIn, Twitter or Google+

Very important: Include a list of skills that you have gained in your resume.
Explain and present your experience gained from a previous office position that shows specific job skills in the experience section.

5 Examples of office skills and how they are mentioned in the experience section of resumes:

  1. Performed daily clerical tasks such as managing phones and office mail, maintained, updated, indexed and filed documents into a database and put together newsletters.
  2. Utilized the internet, PowerPoint and Microsoft Word processing during various projects.
  3. Maintained and updated filing, inventory, and database systems, both manually and electronically, by operating office machines, such as photocopier, and personal computer.
  4. Provided good customer service, managed the phone inquiries and general upkeep of the front office, checked and performed data-entry for office supplies and sales floor inventory.
  5. Greeted patients and helped them be comfortable, answered phone calls and helped solve insurance problems, scheduled appointments and pulled charts, which contained all relevant documents. Also kept patients records and entered patient demographics into the computer system.

Soft, behavioral skills accompany hard skills. For example, customer service + social skills, or Microsoft Word Processing + attention to detail.

Typical office skills include:

  • Communication
  • Active listener
  • Fast learner
  • Leadership 
  • Team player
  • Social skills
  • Collaboration 
  • Written and verbal communication
  • Accuracy and attention to detail
  • Organized
  • Writing
  • Reliability
  • Adaptability
  • Prioritization
  • Analytical
  • Detail oriented
  • Decision making
  • Problem-solving
  • Teamwork
  • Multitasking
  • Active listening
  • Planning and sorting
  • Time management
  • Conflict resolution
  • Customer service
  • Management,  leadership

Popular titles of office jobs in South Africa may include:

  • Accounting Clerk, Officer
  • Accounting Secretary
  • Administrative Assistant, Coordinator, Director, Manager, Services Manager, Services Officer, Specialist, Support Manager, Support Supervisor
  • Administrator
  • Billing Clerk
  • Contract Administrator
  • Credit Clerk
  • Customer Care Associate
  • Data Entry
  • File Clerk
  • Finance Clerk
  • Financial Clerk
  • Front Desk Agent, Associate, Coordinator, Manager
  • General Office Clerk
  • Human Resources Administrator
  • Information Clerk
  • Mail Clerk
  • Material Recording Clerk
  • Medical Receptionist, Secretary
  • Office Assistant, Clerk, Manager, Support Manager, Support Supervisor
  • Paralegal Assistant, Specialist
  • Receptionist, Secretary
  • Senior Administrative Coordinator, Administrative Services Officer, Coordinator, Executive Assistant, Special Events Coordinator, Support Assistant, Support Specialist
  • Special Events Coordinator, Programs Coordinator
  • Staff Assistant
  • Support Assistant, Specialist
  • Telephone Support Specialist
  • Typist
  • Virtual Assistant, Receptionist
  • Word Processor


About the Z83 Form 


Government Vacancies and the Z83 Form Guide

The Z83 form must accompany an application for a Government Vacancy in South Africa. Every part of Z83 form is explained, with all questions and requirements, plus where to download or get it.

Understanding the application process for Government Vacancies in South Africa includes knowledge of the Z83 form, where to find it, the correct CV format and register centers. It is all explained below and easier than you think. 

The Z83 form:

Jobseekers wishing to apply for a specific advertised Government Vacancy in a government 

department must fill in the Z83 form and attach it to the CV when they apply..

Your job application must be accompanied by the latest Z83 form, with all the required fields filled in completely and accurately. 

The Z83 form requires basic information. After being selected for an interview, and in order to qualify for the final selection, you will be told what extra certified information to provide.

The purpose of the Z83 form is to help the National department during their selection process for an advertised position, and to identify interviewing candidates.

The Employment Equity Act, 1998, states that this information must be obtained, and the information has to directly relate to the requirements of the vacancy.

Your personal information, such as address, ID or passport number in the case of foreigners, will be kept strictly confidential and will not be disclosed for any other reason other than his / her candidate suitability status. 

All sections regarding the advertised post section on the Z83 form must be filled in. They include:

The post and position you are applying for. Use the same title as seen in the advertisement

State in which department the position is advertised for

Give the reference number as shown in the advertisement. 

What is the earliest date you can start should you get the job, or how much notice time your current employer needs?

Your personal details must be filled in correctly.  Double-check the ID number and write neatly.

Provide the following personal information: 

– Your surname and full names 

– Date of birth DD/MM/YY (in the order of day/month/year) 

– Identity number or passport number if you are a foreigner 

– State your race as African, white, coloured Indian or other 

– What gender are you? Female or male 

– Do you have a disability? Yes No 

– State your nationality f you are a foreigner and whether you have a valid LINK work permit LINK

– Provide details if you have been convicted or found guilty of a criminal offense, and you have admitted to being guilty.

– Provide details if you have any pending criminal case against you. 

– Provide details if you have previously been dismissed for misconduct from the Public Service?

– Enter the details, should you currently have a  pending disciplinary case against you? 

Expect the provisions of the Public Service Act to apply if you have recently resigned from a job pending a disciplinary proceeding against you.

Mention if you have been discharged or retired from the Public Service because of health challenges or due to not being re-employable. 

Provide the details should you be conducting business with the State or are a Director of a company conducting business with the State (Public or Private). Will you, upon possible employment in the Public Service, be willing to immediately relinquish such business interests? 

Provide your total number of work experience years that you have in Private and / or Public Sector.

You will be asked for a date and particulars of registration, should your profession or position need official registration.

Important points to remember on the Z83 form:


Your information must be the same as the details in your ID or passport. 

You may offer extra information if there is not enough space.

For most part, certification that is up 

to 6 months old are accepted with applications, and sometimes older is allowed.  

Correct information, spelling and neat writing that anyone can read.

Fill in all blocks even if you write, I don’t know.

Remember to sign and initial the Z83 form. Without your signature,  your application may be disqualified. 

Section C of the Z83 form requires your contact details and medium of communication.

You will be asked what is your preferred language and method for 

correspondence (I.e. post, e-mail, telephone) plus your contact details. 

Section D will ask you to grade your speech capabilities as ‘good’, ‘fair’, or ‘poor’ in: 

– Languages (specify) 

– Speaking 

– Reading and writing

Section E requires details of your formal education, including: 

– Name of school or technical college. – Name of qualification obtained and date of graduation. 

– Current study institution and qualification.

Section F needs information about work experience and asks you to attach a detailed CV (get your free CV here)

– Provide details of your previous and current employers, plus the job position and your reason for leaving.

– You will be asked to provide the name of the previous Public Service department that you worked for if there is any reason that prevents you to be hired again, and why.

Section G asks about your references’ names, contact details and relationship/s to you. 

Last 2 steps:

Finally, you will be asked to declare that all Information on your Z83 form is 100% truthful, complete and correct.

Attach your Curriculum Vitae (CV) PDF and make sure that work experience, education, qualifications and skills are up-to-date and correct. Remember to keep your CV short and to the point. 

Included in your CV should be:

Your surname; first names; date and country of birth; identity number; male/female; married/single; state of your health; driver’s license; address and contact numbers

Find your way to the best, and 100% FREE, CV’s.

If you still need help with the application process and your way around the Z83 form, visit or contact a Career Development Services Center. 

The Department of Higher Education and Training offers career development services to help with career advice.

SMS or “Please Call Me”: 072 204 5056

Telephone: 086 999 0123



National Career Advice Portal:

Walk-in Center: 123 Francis Baard Street, Pretoria

Or ask at your nearest government job registration center in South Africa. These can be found at: 

– Center for Public Service 

– Department of Higher Education and Training

– Department of Labour

– Department of Public Service Administration

– National School of Government

– Office of the Public Service Commission

The demand for government jobs in South Africa is strong and if you are an active jobseeker,  you will know that and Info-Desk publishes new government vacancies daily. 

Vacancies, internships and learnerships that are advertised on these two websites are from the following national government departments:

– Arts and Culture

– Basic Education

– Civilian Secretariat for Police

– Commission on Gender Equality

– Communications and Digital Technologies

– Cooperative Governance and Traditional Affairs

– Correctional Services

– Defense

– Employment and Labour

– Energy

– Forestry, Fisheries and Environment

– Government Communication and Information System

– Health

– Higher Education and Training

– Home Affairs

– Human Settlements

– Independent Police Investigative Directorate

– International Relations and Cooperation

– Justice and Constitutional Development

– Land Reform and Rural Development

– Military Veterans

– Mineral Resources

– National School of Government

– National Treasury

– Office of the Chief Justice

– Parliament of South Africa

– Performance Monitoring and Evaluation

– Public Enterprises

– Public Service and Administration

– Public Service Commission

– Public Works and Infrastructure

– Statistics SA

– Social Development

-Small Business Development

– SA Revenue Service

– SA Police Service

– The Presidency

– Tourism

– Transport

– Trade, Industry and Competition

– Water Affairs and Sanitation

– Women, Youth and Persons with Disabilities

Therefore, familiarizing yourself with the Z83 form, having your CV ready, knowing about the latest Government Vacancies in South Africa and applying regularly make the steps to getting hired.

You can download and complete Form Z83 right here. 


Questions and Answers of online interviews 


Do your online interview successfully

Use our guide to be successful at your online job interview. Find questions recruiters love to ask in virtual interviews and how to answer. Advice on seating and tech for the online job interview.

Virtual interviews save time, can be recorded for further consideration and can connect numerous interviewers. Some recruiters interview online during preliminary phases, while others may do every stage of the hiring process by online interview. 

How to prepare and succeed at online interviews

Make sure you have a strong, secure internet connection, that your sound works well, and get very familiar with the platform ahead of time. It helps to connect with a friend or family member on that platform (i.e. Zoom, Skype, FaceTime). 

Request the following information from the individual you are booking the interview with:

1) Are the interview questions pre-recorded, or is there a human on the other end? 

2) If the interview is with a human, will it be both video and audio, or only audio? 

3) Will you be allowed to have extra tries when you record your answers, should the interview be pre-recorded? 

4) What do they prefer you do should there be unforeseen technical difficulties? 

5) When can you expect to hear back from the agency?

Practice online interview questions and answers.

Question 1

Tell us more about yourself. 

Answer: Name, surname, and age, education and academic achievements that are relevant to the position plus experience and skills, hard and soft, that you have and know they’re looking for. 

Tip: go through the requirements’ section of the job ad and list all the skills you find. See which of these skills are in your own set.  

Finish off by telling the interviewer how you have always wanted to end up working for the specific company as you think it is prestigious and respected in the industry, and therefore would be an honor. 

Question 2

Why do you want this job?  

Answer: Be enthusiastic when you convey that you look forward to the new challenges and experiences and feel confident and excited because your experience has prepared you perfectly for the position. Aim to fit together the skills required, your hard and soft skills, plus how your interests and passion aligns perfectly with the position. 


“I look forward to the challenge of marketing and selling a wide range of  holiday packages and services to a diverse customer base.  I picked up valuable design, current and on-trend content creation plus  excellent communication skills in my last position for a large online retailer. In this marketing role, I more than doubled an existing sales record through my social media accounts as influencer. I look forward to using the design and communication experience plus my passion for travel in this global tourism company to match the individual with the ideal experience.”

Question 3

Why do you think you are the best person for this vacancy, and why should we hire you?

Answer: to answer best, find out what is their goal by researching the position and company before the online interview. Your answer should include how your skills (again, use the buzzwords they are looking for!) will help drive the company to their goal and that you have experience in the steps needed of you. 

TIP: Prepare 2 cards max and stick them up in your view, but out of sight of the online interviewer. Add here your skills that mirror the skills mentioned in the ad. Include these skills into your answers when you explain why you see yourself as the ideal candidate for the job. 

Mention a not-so-distant job that prepared you to do exactly what is needed in this position. Be clear on how you will benefit the company, and remember to say that you want to work for them. 

Question 4

What motivates and inspires you?  

Answer: Use your enthusiasm and give the interviewer insight to the energy you will bring to your job!

Example: “I always want the customer to be excited about their purchase, and for the product / service to exceed their expectations. Getting  happy feedback or seeing a familiar return-customer’s name motivates me”.

Consider carefully what image you wish to convey since you will be asked about your personal strengths, weaknesses and traits.

Question 5

What is your top career achievement up to date? 

Answer example: “I increased the online sales of the wool, crochet and knitting department in the previous retail company that I worked for by 276% in one year. 

Research showed me that crochet items have been trending for an extensive period and that young people from both genders enjoy doing the craft.  I suggested to my manager that we get a photograph shoot of a group of 20-something year-old friends, crocheting together on a train. I wanted to splash these on social media like Instagram, alongside photographs of famous young trend-setters that also love to knit. 

Furthermore, I also asked my manager if I could book advertising space in 10 main train stations. She said yes and helped clear the budget to it all. 

It was a hit! Our target market now included a whole new age demographic and the sales rolled in.”

TIP: Speak about the achievement plus how you prepared, researched and executed the plan. Make sure to include the help and support you received from others 

Question 6

Why do you want to leave your current job? 

Answer:  Absolutely never speak negative of the current company, job or co-workers. A great way to answer this question, if possible, is by placing focus on the desirability of the job you are interviewing for and that you feel it offers you a fantastic opportunity at a time that you are ready. 

Finally, ask your interviewer politely for a few answers in return. 

Questions you should ask at the end of  your online interview :

Put together your own short list of  well-researched, questions. These will be as valuable as your great answers. Find inspiration in our (LINK) guidelines (LINK) for successful applications and interviews. 

Prepare the interview room:

Prepare your seating area beforehand:

Ideally, use a seating area with good (natural) lighting in front of your face and turn off overhead lights to eliminate shadows on you.

Remove audio and visual distractions. Switch off email and other notifications. To present yourself professionally, ensure your background space is neat, and clear of clutter, pets and other humans. Do not use a virtual background, but instead opt for a wall, plant  or neat bookcase. Bathrooms and kitchens must not be visible. 

Raise the surface of your laptop so that you can look straight at the screen. Tablets or smartphones, should not be hand-held, but rather stabilized on a tripod too. Again at eye level.

Instead of just being punctual, be 10 minutes early. Log on, test microphones, and double-check the platform plus everything in your notes. 

Present yourself as neatly as you would in person. Have an A-game regarding your hair, teeth, face and clothing. First impressions matter as much in your online job interview and tells a story about you plus how serious you take the process.

Refrain from drinking coffee or tea during the online interview. If your mouth gets dry when you are nervous, keep a clear glass of water nearby and only take a sip when you must. Sit still without fidgeting while looking your interviewer in the eye.  

While being nervous in interviews is normal, it can unfortunately ruin your chances even if you are the perfect candidate. Practice with a friend or family member beforehand and manage the speed you talk. Listen carefully at your interviewer and wait a second before you respond. This pause gives you a better chance to answer well, and it conveys to the recruiter that you are in control of your actions. 

Record the interview on a nearby phone. The recording will give you valuable insight on how you can improve your interviewing skills. 

2 Days later, thank your interviewer with a short, but genuine email. Give appreciation for their time and the much-enjoyed interview. End off by expressing your keen interest in the job. 


Get your free CV 


Free CV in correct format and writing in South Africa 

Get a free CV, cover letter or resume in South Africa, with the  correct CV format and layout. A guide with all that must be included in a successful CV, how to write a CV and getting the interview.

According to research, 98% of CV’s get looked at for about 5 seconds. Regardless of the money you paid for it. Think about that for 5 seconds. 

Our guide tells you where to find the best 5 websites for a free CV or resume, and how to write and format a CV that will hold the eye of South African recruiters. 

Depending on the recruiter, you will be asked for either a CV, or a resume. In many countries, including South Africa, they are not the same thing. 

A resume is:

Resumes are 1 – 2 page condensed versions of CVs. Like CVs, they also include experience, education, background and skills and serves as a personal career introduction. Resumes are generally edited and adapted to include information that is specifically relevant for the current job application. Thus, resumes are usually tweaked regularly or as needed for new applications. 

A CV is:

CV’s give a fully detailed, comprehensive, year by year account of the applicant’s education, experience and career history with a strong focus on the academic. Unlike the introductory angle of the resume, CVs are more of a discussion. 

Getting yourself a  free CV, that can also be edited as required, is a smart decision that will save money, and more importantly, a great resume, that stands out and impress the recruiter is an investment in your own future. For this reason, using a plain WORD template will not catch any employer’s eye  or attention. 

To create a CV/Resume the right way, to stand out and impress the recruitment agency, is easier than you may think, but each step must be followed. 

STEP 1: Important factors to get CV layout and formatting right

Start by carefully considering the different looks and layouts of the free CV and resume templates. Paying careful attention to this part of the process means you don’t have to do it again. 

While we don’t suggest that you select a boring template design, it must make for easy, clear and ordered reading. 

Recruiters have hundreds of CV’s and resumes to work through and can easily reject or ignore a brilliant candidate’s application because of a bad layout. 

2 x Golden Tips: 

1) Remember that you have max 5 seconds to glow as a great candidate. A CV or resume is to the applicant what a display window is to a shop. You are curating your details for the recruiter’s eyes. Avoid sharing too much of your personal life, put emphasis on the buzzwords relative to the job, and aim to do it all on 1 page. 

2) While design agencies, for example, may appreciate creative CV designs, a traditional option is more suited in job sectors such as banking. 

How to create a striking CV that has order and reads easy:

– Group information blocks together with clear titles. I.e. all diplomas, degrees and certificates should be grouped together, below an Education header. The placement order should be going down and back from the most recent achievements at the top.

– Help the eye flow easy by using bullet points, paragraphs and headers. 

–  Stick to only one, easy-to-read font, with headers in bold or underlined. Ubuntu is a great font example. 

– Comfortable font sizes are 12pt for normal text and 16pt for title headers. 

– Caution on the side of less is more with colors. 3 Colors are usually enough and should be used in the same, consistent ways throughout. All headers must be in the same font, font size and color, for example. All information text blocks should also be uniform. 

– Let all the above guide you when you create a cover letter. Use a matching design and further make your application stand out.

STEP 2: South African recruiters want to see the following CV sections:

Contact information: 

Current phone number, email and physical address. Make sure your WhatsApp photograph conveys the right image. 

Short CV summary or objective:

Included in your free CV or resume, at the top, must be your very short personal profile introduction, pitch or CV summary. Use this paragraph to outline and describe your expertise, skills, and achievements, whether you are open to relocate if needed, and the best reason why you are the best candidate. 

Use this short paragraph to present and advertise yourself in the best light and encourage the recruiter to keep reading the rest of your CV or resume. Aim for 50% warmth and 50% capability. 

Tip: Consider how the following words can fit this space:

Achieved / Created / Delivered / Improved / Increased/Decreased / Influenced / Launched / Managed / Mentored / Raised / Trained / Published

Work experience:

Include only relevant job experience and list your  skills gained from top to bottom with bullet points. 

Again, present your most recent employer at the top, but leave out casual work in high school years or extra general jobs. 

This is an ideal place to explain how a past job prepared you for the job you are applying for. For example: when applying for a project manager position at an IT company, you will do well to point out your previous work experience at a software engineering company. Mention the close working relationship with HR management and the human resources training that you received at this company. Point out that you also managed a group of people in the time of employment there. Point out the financial responsibilities which you were trusted with and that part of the job, plus the record results that your team achieved. 

Education and Skills:

Recruiters use ATS (applicant tracking systems) to search for keywords that correlate between the job description and your resume. Here is the potential to show your capabilities effectively and to illustrate yourself as an ideal candidate because you can meet expectations with your skills and experience. 

Edit and adapt your free CV before job applications to be tailored best for each position. 

Consider the job ad’s keywords. Which keywords applies to your capabilities?  Catch the recruiter’s attention in this practical way. Promote yourself,  in an honest way. 

Examples of hard skills: sales, marketing, UX design and cloud computing. 

Examples of soft skills: good communication, passionate, flexibility, integrity, good team player and  positive attitude. 

Add information from the below that you are proud of if you have space left upon completion. 

– Certifications and awards

– Volunteer Experience

– Personal projects

– Languages

Triple-check everything on your CV for honesty and correctness, spelling, punctuation and grammar, plus the correctness of information. 

Spelling mistakes and grammar errors are dealbreakers, easy to avoid and yet very commonly found on resumes. Spell checker is your best friend! 

Finally, do not save the resume as a Word document because it may scramble up your CV formatting. Instead, save the file as a PDF. 

Whether you are actively job hunting in South Africa or keeping an open mind, the websites below are great to help get you a free, customizable CV or resume. They are special in their own ways with different free options in CV formatting, layouts and template designs.


Bonus: Novoresume’s CV templates are also optimized for Applicant Tracking Systems (ATS).






Most hiring jobs in South Africa 2022 – 2023


Most hiring jobs in South Africa 2022 – 2023 guide

A list of the most hiring, in demand jobs in South Africa 2022, the most sought after skills to have right now, plus the job titles that are advertised for regularly in the South African job market.

A list of the most hiring, in demand jobs in South Africa 2022, the most sought after skills to have right now, plus the job titles that are advertised for regularly in the South African job market. 

The South African hiring landscape should be studied in two vital key phrases: 

1) high demand jobs in South Africa 

2) the most sought-after skills in South Africa 

Understand which job titles are advertised for regularly in the SA job market because it will guide you in job hunting and yield more results from your job searches. 

Informing yourself of current, and rising, in-demand skills will be an advantage in preparation for applications and interviews. 

Currently, the most hiring job sectors, sought after positions and in high demand jobs skills in South Africa (in no specific order) are:

1. Software Development

South African companies from the technology, finance and education sectors, all need software engineers, developers with specialized software development skills, for example full stack developers and system analysts. 

2. Customer Service

Another vital gear in the retail and wholesale, technology, hospitality and tourism outfit, is customer care. Technical support, travel agents, secretaries, claims clerks, call center staff, hr management are some of the most hiring in demand jobs we see in South Africa. 

The most hiring jobs in South Africa vary from entry-level to specialized, but they all need problem-solving, analytical and communication skills. 

3. Sales

Firmly on the list of available jobs in South Africa that are always in demand and hiring, is sales jobs. We see vacancies for business managers, sales directors and supply chain positions in e-Commerce, retail, hospitality and wholesale industries. 

4. Marketing 

Most countries rely on retail and wholesale, technology, tourism and hospitality for economic growth and South Africa is no exception. Every one of the above industries requires good marketing staff. The most in-demand hiring marketing jobs are to promote services, ideas or products effectively to a well-researched target market. Marketing candidates that are always in demand, are SEO specialists, marketing editors and digital marketers. 

5. Information Technology

IT coordinators, network administrators and computer network architects are currently in very high demand, and will stay there for the foreseeable future. Interpreters to predict future human behavior (such as reading material, video streaming, sales or visual interests) are hired by the South Africa Government, the IT, Marketing and retail industries. 

6. Engineering

Engineers are problem solvers and highly in demand in the natural resources, infrastructure and environmental sectors, plus the governmental departments like Eastern Cape Agricultural Department and many other South African industries such as city planning and architecture. We see the most in demand hiring Engineering jobs in South Africa include drafts person, engineering technologist, agricultural plus civil engineers. 

This is a favorable time for agricultural engineers, specifically with sustainable farming skills, as the industry is here to stay and grow. The agricultural engineering job market also offers many in demand hiring jobs due to our current food scarcity issues in urban and rural areas. These job titles are currently highly in demand, and will continue to be needed more in the coming decade.

7. Business Management

South African Government departments, marketing, wholesale and retail companies are constantly hiring new talent in business management positions, such as risk management and project management. 

8. Medicine/Nursing

Private and national health care, education, mining and tourism industries constantly hire for health care providers such as hospital admissions and administration, nurses and midwives. 

9. Banking/High Finance

The most in demand finance and banking  jobs in South Africa are account brokers, investment advisors, chartered accountants and financial analysts, hired by large firms from the compliance and legal, business planning and finance industries. 

Currently, business development, change management, cost and management accounting skills are scarce.

10. Languages

Skilled translators, linguists and other language experts such as interpreters, and communication specialists are highly sought-after worldwide, including South Africa. Doing business with foreign investors are made possible by language professionals and valuable contributions to marketing, publishing, communication, education and legal industries. 

Most hiring jobs in South Africa are advertised with job locations in Gauteng, followed by the Western Cape. Collectively, 5% of jobs hiring in South Africa are for international companies and work-from-home opportunities.