CALL CENTRE AGENT LEARNERSHIP 2022 / 2023 HOMECHOICE
Homechoice offers a fantastic 12-month Call Centre Agent Learnership in which you will be trained and coached towards obtaining a Call Centre qualification.
HomeChoice Call Centre Agent Learnership Description
Here’s what you can expect to be doing in the role :
- Obtain a Call Centre qualification over 12 months o your learnership program;
- All your training will be scheduled during the 12 months of your learnership program;
- Continuous feedback and coaching to set you up for success;
- Progressively working towards achieving sales objectives and revenue targets;
- Ensure that the agreed sales and revenue targets are achieved in line with business requirements;
- Meet operational and quality efficiencies;
- Consistently reach performance targets and standards relating to productivity, adherence, turnaround time and quality;
- Provide an exceptional customer experience;
- Ensure a professional, polite, and efficient service is offered by acting as an ambassador
Requirements:
- Matric/Grade 12 (Inclusive of Mathematics or Mathematics Literacy);
- 0 -2 years working experiences ;
- Clear criminal record;
- Computer Literacy advantageous
A little about who you are:
- Effective communicator;
- Tenacity;
- Determined ;
- Have problem solving ability;
- Self-Motivated;
- Eagerness and willingness to learn and grow;
- Good work ethic
Benefits:
- Earn a monthly stipend;
- Obtain a Call Centre qualification;
- Creative agile work environment;
- Café and lounge area;
- Staff restaurant with a variety of healthy meal options;
Documents Required:
- Updated CV;
- Certified copy of ID (not older than 3-months);
- Certified Matric Certificate (not older than 3-months)
Learnership details:
Work Level: Junior
Job Type: Contract
Salary: Market Related
Duration: 1 – 2 Years
EE Position: Yes
Location: Southern Suburbs (Cape)
Reference Number: HCH-2142
Company: HomeChoice
Closing date is not specified and we will show this ad until 18 August 2022.
Please note: it is our sole purpose to show available jobs in South Africa and opportunities to our jobseekers. The position you see here belongs to HomeChoice.
